Shipping & Delivery

Shipment

Within 3-5 working days from the confirmation of payment, the products will be shipped to the delivery address indicated by the user during the order process.
In case of payment by bank transfer the product will be shipped from the moment of receipt of the transfer.
The user will receive an e-mail confirming the shipment to the e-mail address when the package is picked up from our warehouses.

Delivery

The delivery, insured throughout the country, will be made by courier.
Shipping in Italy is free, while in the rest of the world the costs of delivery are 30 euros.
Delivery times may vary due to force majeure, not exceeding the maximum period of 30 days established by the Consumer Code, unless otherwise communicated to the user. The user can follow the progress of its shipment through the services promoted by the courier in charge. On delivery will be required the signature of the customer or a delegate who has already completed
18 years of age. Delivery to P.O. boxes is not possible. If the customer is absent at the address indicated, a notice of transfer will be deposited in the letterbox. After the second passage, the parcel will be available at the carrier’s premises for 10 days. If it is not collected, it will be returned to our registered office. The Customer Service will contact the user for a possible new shipment at his expense and in the absence of a response within 30 days thereafter.
will provide for compulsory cancellation.
It is recommended that the customer check the shipment at the time of delivery and make the relevant assessments and refuse the package if there is evidence of deterioration. Considerations in this regard must be indicated on the bill of
and communicated to the Customer Service at the e-mail address sales.ripellsrl@gmail.com